I appreciated the Ethical Persuasion approach and the documented research presented in the Leadership Strategies Program. This gives me insight into how to communicate and persuade an individual or group. Definitely any mid and upper management person could benefit!
-- Scott Handy, CEO Cass County Electric Coop

We were looking for something to challenge us and give us an edge in introducing our new Sunbutter products. Harlan's program gave us more than we expected. We now not only look at our selling process differently but our marketing as well.
-- Dan Hofland, VP Red River Commodities

Being made aware of how powerful the questioning methods can be.Harlan has a broad base of reference when it comes to sales which helps him to make things relative to our situation.
-- Jan Blake, Account Rep United Sugars

The concepts and ideas attained during this training continues to be invaluable. Such tools as the Mastering of Questions and obtaining a clear picture of our customer's real needs have enabled StrataCom to build profound relationships with our current customers and future customers.The entire StrataCom team highly recommends this program to any company considering a fresh approach to their sales process. The interaction, samples and coaching made the new ideas come to life for us!
-- Steve Jones, President

Gaining the ability to answer objections from customers. This training helped me to save time, improve productivity and increase sales.
-- Steve Gease, Sales, Stenerson Lumber

 
How to Keep Your Deal Moving, Keeping The Customer On Track
Accountability starts before the sales call, how to manage customers actions
Presented by Harlan Goerger

"What do you mean there's another delay on the deal? This guy has jerked us around for the past 5 months, how come?" Clients not following through with what they say or promise costs salespeople an enormous amount of lost time and frustration. Often times, easy sales turn into nightmares because the salesperson is unable to hold the client to what they said. Delays, extra effort and costs are often the end result. Then, you find out they have not told you everything and the competition is moving in! All of this takes away from sales production, motivation and bottom line profit! In this economy, you need to have your salespeople managing the sale better and improving their sales effectiveness.

With 30 years in the sales training industry, Harlan Goerger brings a solution. Author of "The Selling Gap," he understands how to get more productivity from a given sale. Imagine your sales team being able to establish accountability on the client side of the sale with a few simple alterations to their sales call. Harlan will challenge your sales team and show them how to put themselves in the driver's seat!

In this webinar, you will learn to:
• Define client management and put it into action
• Prepare for the sales call including client management
• Use specific tools to establish the accountability with your client
• Hold clients accountable when needed
• Use client management to keep out competition


Suggested Attendees: Salespeople, sales managers, business owners

About the Presenter:
Sales Expert and Trainer Harlan Goerger (Gr-Gr) brings almost three decades of experience to modern sales. Author of The Selling Gap and over 100 articles on sales & sales management, Harlan provides the proven ideas that change thinking, skills and results for your team. By applying innovative ideas provided by Harlan, many of his clients have seen growth numbers into the 400% level! Through the application of modern scientific persuasion and influence tools, salespeople perform better, leaders lead better!

 
 

 

Presenter:
Harlan Goerger

 
Topic:
Sales

 
Date & Time:
Thursday, March 25, 2010
01:00 PM — 02:00 PM
EASTERN TIME
 
Registration Fee:
$99 USD
Per Connection