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Imagine that you will be having a baby in two weeks. While turning around in your home, what will you see? You are missing the crib, blankets, diapers and everything else that is needed for the new addition to your family. Won’t you need everything right away? You have an immediate need and must take care of it. This is a trigger event.
If we transfer this to a business environment, you will understand what trigger events means for any existing business. A trigger is a need to buy, an event that pushes you to buy the product right now. Not six months or a year down the road, but now.
This is true for the biggest corporations in the world and the small businesses oriented locally (70 percent of all U.S. businesses are so called mom-and-pop shops). The advantage of dealing with small businesses is that they are faster in reacting when an event is triggered and changes that create a need have happened.
Without the trigger you don’t really have a need to buy someone’s product now. Some studies show that companies with a trigger event buy 400 percent more often than ones without these kinds of events.
Many businesses are putting the cart before the horse, creating the product or service for which there is no market. They fail as suppliers because they take their customers wants and needs for granted, not surveying the market and not taking the necessary steps to understand why somebody is buying and who is on the market today.
Searching for trigger events is the first step forming three main keys of every sale that are:
- Researching and qualifying your customers
- Being in front of them
- Being there when they are ready to buy — timing
To start the sales process you need to find out who could be in the market today, and then recognize your selected customer’s wants and needs. You need to have 360 degree view of your prospects.
What is their business situation, what are their business issues and challenges, pain problems, internal issues, changes, motivations? And then add yourself to the equation - how can I put customers in the market? How can I make customers realize that they are on the market with trigger events happening?
Keep following my blog, in my next posts I will talk more about internal and external trigger events and how to use them to find your next customer to sell more, despite recession.
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