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  Make What You Say, Pay: Magic Moments in Selling
Written by Anne Miller   
Words matter. Telling someone that "when you look at them, time stands still" is very different from saying, "your face could stop a clock." While it is unlikely that you would do the latter with the object of your affections, it is remarkable how often...

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Make What You Say, Pay: Magic Moments in Selling
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Make What You Say, Pay: Magic Moments in Selling