Dee Knapp, principal and owner of Accord & Collaboration (ACDRS) and adjunct professor at Seattle University School of Law has over twenty years of experience teaching and training people to effectively prevent, manage and resolve conflict in the workplace so that productivity and morale stay high. Her skill as a teacher, mediator, facilitator, and conflict coach come from lessons learned during 17 years as a litigating employment attorney and consultant to management.

Organizations hire Ms. Knapp to assess the interpersonal sources of conflict and to collaborate on the interventions and change necessary to create a high functioning workplace. Her classes at the law school, "Client Counseling and Negotiations”and “Mediation” are always fully enrolled. Additionally she has taught “Conflict Resolution” at Chapman University, Whidbey Island campus and “Organizational Behavior” and “Organizational Negotiations” for the University of Phoenix. A recognized authority on dispute resolution topics, she has presented workshops nationwide for, among others, the American Bar Association, University of Washington Law School ADR Conference, the Public Administrative Forum, USDA Civil Rights and Diversity Conference and the Federal Dispute Resolution conferences.

As a mediator, Ms. Knapp serves on the American Arbitration Association Mediation Panel, the U.S. Postal Service REDRESS panel, and panels for King County InterLocal Conflict Resolution Group, local Dispute Resolution Centers, the EEO Commission and the Seattle Federal Executive Board ADR Consortium.