"The advice and tips that you provided were key to a successful presentation. (I was even told that I didn’t use “you know” or “uhm.”)"
-- Senior Director, Verizon"

"I was very impressed by your professionalism. While many of us have struggled with these issues for most of our professional careers, your workshop has brought me a new perspective on how I can handle difficult communication situations. I am eager to begin to practice and hopefully master, the assertive communication tools and techniques that you given us."
-- Project Director, Chrysler

"I really enjoyed the class. I learned a tremendous amount. The things learned from this course are not things that you can learn in college."
-- Sales Representative, Merck

"Thank you for your presentation to our branch leadership group. The material was on point, well received and fun."
-- Executive Vice President, National City



Books By Barbara Pachter:


New Rules @ Work


The Jerk With the Cell Phone


The Power of Positive Confrontation


When The Little Things Count

 


Barbara Pachter

Areas of Expertise:

Business Coaching
Customer Service
Leadership/Management
 







Barbara Pachter is an internationally renowned business etiquette and communications speaker, coach and author. She has delivered more than 1600 seminars throughout the world including the first-ever seminar for businesswomen in Kuwait.

Her client list boasts many of today’s most notable organizations, including Microsoft, Chrysler, Genentech, Merck & Co., Citigroup Inc., NASA, Pfizer, Inc., Novo Nordisk, Cisco Systems, and the University of Michigan.

Pachter is the author of eight books including NewRules@Work: 79 Etiquette Tips, Tools and Techniques to Get Ahead and Stay Ahead, When The Little Things Count…And They Always Count and The Power of Positive Confrontation. Her books have been translated into nine languages.

She has appeared on numerous radio and television programs and her advice on business etiquette has been featured in dozens of newspapers and magazines, including ABC’s 20/20, Weekend TODAY, The New York Times, CNN’s Anderson Cooper Show, USA Today, O Magazine, The Washington Post, Working Mother, and Reader’s Digest.

Pachter's etiquette seminars and coaching services were highlighted in TIME Magazine and her discussion on business etiquette appeared in the Harvard Business Review.

Pachter’s areas of expertise include business etiquette, assertive communication, positive confrontation, women in the business world and presentation skills. She holds undergraduate and graduate degrees from the University of Michigan and completed postgraduate studies in the Middle East and at Temple University.


Barbara Pachter is an internationally renowned business etiquette and communications speaker, coach and author. She has delivered more than 1600 seminars throughout the world including the first-ever seminar for businesswomen in Kuwait.

Her client list boasts many of today’s most notable organizations, including Microsoft, Chrysler, Genentech, Merck & Co., Citigroup Inc., NASA, Pfizer, Inc., Novo Nordisk, Cisco Systems, and the University of Michigan.

Pachter is the author of eight books including NewRules@Work: 79 Etiquette Tips, Tools and Techniques to Get Ahead and Stay Ahead, When The Little Things Count…And They Always Count and The Power of Positive Confrontation. Her books have been translated into nine languages.

She has appeared on numerous radio and television programs and her advice on business etiquette has been featured in dozens of newspapers and magazines, including ABC’s 20/20, Weekend TODAY, The New York Times, CNN’s Anderson Cooper Show, USA Today, O Magazine, The Washington Post, Working Mother, and Reader’s Digest.

Pachter's etiquette seminars and coaching services were highlighted in TIME Magazine and her discussion on business etiquette appeared in the Harvard Business Review.

Pachter’s areas of expertise include business etiquette, assertive communication, positive confrontation, women in the business world and presentation skills. She holds undergraduate and graduate degrees from the University of Michigan and completed postgraduate studies in the Middle East and at Temple University.