Books By Bill Guertin:


Reality Sells: How to Keep Customers Coming Back Again and Again by Marketing Your Genuine Story

 


Bill Guertin

Areas of Expertise:

Customer Service
Marketing
Sales - General
 





He works with teams in the NBA, NFL, NHL, Major League Baseball and Major League Soccer to improve their ticket sales and service... and his energy is contagious! Bill Guertin is Chief Enthusiasm Officer (CEO) of The 800-Pound Gorilla, a sales and service improvement company based in suburban Chicago, IL. Bill's list of clients includes the Miami Heat, Chicago Bulls, Golden State Warriors, Houston Rockets and New Jersey Nets (NBA); Chicago White Sox, Detroit Tigers and Minnesota Twins (MLB); Chicago Blackhawks and Phoenix Coyotes (NHL); and the front office of Major League Soccer (MLS).

Bill is a 25-year veteran in broadcast advertising sales and management, and the co-author of Reality Sells: How To Keep Customers Coming Back Again and Again By Marketing Your Genuine Story. He is a regular featured columnist in regional magazines and newspapers in the suburban Chicago market, and the host of a weekly radio talk show on a National Public Radio affiliate featuring authors and forward thinkers in business and personal development. He speaks regularly to conferences and trade associations on sales excellence, leadership, and bringing passion to the workplace.


He works with teams in the NBA, NFL, NHL, Major League Baseball and Major League Soccer to improve their ticket sales and service... and his energy is contagious! Bill Guertin is Chief Enthusiasm Officer (CEO) of The 800-Pound Gorilla, a sales and service improvement company based in suburban Chicago, IL. Bill's list of clients includes the Miami Heat, Chicago Bulls, Golden State Warriors, Houston Rockets and New Jersey Nets (NBA); Chicago White Sox, Detroit Tigers and Minnesota Twins (MLB); Chicago Blackhawks and Phoenix Coyotes (NHL); and the front office of Major League Soccer (MLS).

Bill is a 25-year veteran in broadcast advertising sales and management, and the co-author of Reality Sells: How To Keep Customers Coming Back Again and Again By Marketing Your Genuine Story. He is a regular featured columnist in regional magazines and newspapers in the suburban Chicago market, and the host of a weekly radio talk show on a National Public Radio affiliate featuring authors and forward thinkers in business and personal development. He speaks regularly to conferences and trade associations on sales excellence, leadership, and bringing passion to the workplace.