"Bill Guertin's sessions can be described in one word: Fabulous! He teaches sales ideas that work across any industry. They are fun to learn and apply and will work! If you or your group needs an upbeat, positive session filled with real-world stuff, you will love Bill's presentations."
-- Tommy Smith, Independent Team Marketing & Business Operations Representative, NBA

"Bill's presentations are always among our highest-attended sessions at our annual Conference, and his reviews are among the best of any of our speakers... his materials are top-notch... I highly recommend him."
-- Dina Kartch, Education and Conference Director, illinois Park & Recreation Association"

"(Immediately after your two-day sales training session) we sold six full-season seats, two of which came from a new sales rep in our club section for $14,250. I'm certain that 50% or more of of the credit should be attributed to your awesome training program. The sale came from a cold call!"
-- Tara Black, Manager of Premium & Season Ticket Sales, Houston Rockets (NBA)



Books By Bill Guertin:


Reality Sells: How to Keep Customers Coming Back Again and Again by Marketing Your Genuine Story

 


Bill Guertin

Areas of Expertise:

Customer Service
Marketing
Sales - General
Sales
 





He works with teams in the NBA, NFL, NHL, Major League Baseball and Major League Soccer to improve their ticket sales and service... and his energy is contagious! Bill Guertin is Chief Enthusiasm Officer (CEO) of The 800-Pound Gorilla, a sales and service improvement company based in suburban Chicago, IL. Bill's list of clients includes the Miami Heat, Chicago Bulls, Golden State Warriors, Houston Rockets and New Jersey Nets (NBA); Chicago White Sox, Detroit Tigers and Minnesota Twins (MLB); Chicago Blackhawks and Phoenix Coyotes (NHL); and the front office of Major League Soccer (MLS).

Bill is a 25-year veteran in broadcast advertising sales and management, and the co-author of Reality Sells: How To Keep Customers Coming Back Again and Again By Marketing Your Genuine Story. He is a regular featured columnist in regional magazines and newspapers in the suburban Chicago market, and the host of a weekly radio talk show on a National Public Radio affiliate featuring authors and forward thinkers in business and personal development. He speaks regularly to conferences and trade associations on sales excellence, leadership, and bringing passion to the workplace.


He works with teams in the NBA, NFL, NHL, Major League Baseball and Major League Soccer to improve their ticket sales and service... and his energy is contagious! Bill Guertin is Chief Enthusiasm Officer (CEO) of The 800-Pound Gorilla, a sales and service improvement company based in suburban Chicago, IL. Bill's list of clients includes the Miami Heat, Chicago Bulls, Golden State Warriors, Houston Rockets and New Jersey Nets (NBA); Chicago White Sox, Detroit Tigers and Minnesota Twins (MLB); Chicago Blackhawks and Phoenix Coyotes (NHL); and the front office of Major League Soccer (MLS).

Bill is a 25-year veteran in broadcast advertising sales and management, and the co-author of Reality Sells: How To Keep Customers Coming Back Again and Again By Marketing Your Genuine Story. He is a regular featured columnist in regional magazines and newspapers in the suburban Chicago market, and the host of a weekly radio talk show on a National Public Radio affiliate featuring authors and forward thinkers in business and personal development. He speaks regularly to conferences and trade associations on sales excellence, leadership, and bringing passion to the workplace.