What our attendees say...

 
Featured Speaker
Jeanette Nyden
 
Your training budget has probably been slashed due to the squeeze on your corporate profits. Yet, you know you need to continually refine your team's skills so they get better at their jobs. You are expecting them to do more with less, but how will they learn to accomplish this? You can't spend thousands to send one person to a seminar…What can you do?

The Business Expert Webinars Corporate Training Program is designed to enhance the skills of your employees, affordably…and there is content for everyone in the business setting. From marketing, to sales, to management, we have business eLearning training programs that are designed to improve your employee's performance. These aren't the infomercial webinars that lead you to believe you are going to learn something and all you hear is a product pitch. Our eLearning courses are focused education sessions delivered by industry experts who delve deep into the subject matter with absolutely no marketing of their services.
 
By pre-purchasing seats in our eLearning program, you can save up to 34% on the registration fee for the courses. Want to extend your budget even further? Put the presentation on the screen in the conference room, put the phone on speaker, and invite your entire team to participate in the training. That's just a few dollars per person for the webinar. What could be more economical to develop your most valued resource…your people? You’ve already waited too long to get them the training they need. Get started today!
 
After completing the purchase of your training package, you will receive an email with your registration code.
Scott Barclay 
Discover the reasons to invest now and how to increase the size of your portfolio
Hosted By
Drew Stevens


Business eLearning Course Packages
Number of
eLearning Courses
 Savings  Total
Investment
   10 24%
$750
   25 30%
$1,725
   50 34%
$3,250



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Searching:   Upcoming Corporate Webinars

Tuesday, February 9, 2010, at 11:30am Eastern Time
Topic(s): Sales
Presented By: Andy Miller
When you look back at your monthly sales results, did you spend more time making friends… or generating revenue? If you invest the same amount of time with every prospect it results in a full pipeline, but with few or no sales. The key to sales success is being able ... read more



Thursday, February 11, 2010, at 1:00pm Eastern Time
Remove the roadblocks that prevent deals from closing
Topic(s): Leadership/Management, Sales Management
Presented By: Alan Rigg
What is the condition of your company’s sales opportunity pipeline? How many of the opportunities have been stalled at the same step in the sales cycle for weeks…or months? If sales forecasts and opportunity pipelines are inaccurate, or if opportunities do not close in predictable time frames, it can wreak havoc ... read more



Tuesday, February 16, 2010, at 11:30am Eastern Time
Learn how to align your selling approach with the desires of your prospects to drive revenue
Topic(s): Information Technology, Sales
Presented By: Randall Munson
"This technology is HOT, but my sales people still aren't meeting quota…" Sure, the technology is hot, but the sales people are delivering a cold message. Attempting to dazzle prospects with technology fails to engage today's buyers…they want a solution to a problem. To hit the revenue targets, sales people ... read more



Tuesday, February 16, 2010, at 1:00pm Eastern Time
Topic(s): Leadership/Management, Marketing, Trade Shows
Presented By: Barry Siskind
Trade shows are the granddaddy of business opportunities. More and more, exhibitors are looking at working both sides of the aisle as a way to increase their investment at these shows. They want to know how well their booth and staff compare to the competition. This can be accomplished through ... read more



Tuesday, February 16, 2010, at 2:30pm Eastern Time
Myths, Legends, and Facts for Effective SEO for Your Website
Topic(s): Marketing, Small Business
Presented By: Ed Taylor
“Why is my competitor getting ten times the website traffic that I do?” The world of search engine optimization (SEO) is a mystery for most. Conflicting information and inconsistent advice make you wonder if there truly is a method to getting search engines to highly rank your website. Some (maybe ... read more



Wednesday, February 17, 2010, at 11:30am Eastern Time
Learn How to Develop a Referral-Based Business
Topic(s): Business Development, Marketing
Presented By: Drew Stevens PhD
As an insurance agent, you've watched the lead flow dry-up. Cold-calling has not proven effective for getting new clients. Yet, you still need to grow your business. It's time to change your business development strategy and get the leads flowing again. Your business depends on it! Dr. Drew Stevens has trained ... read more



Wednesday, February 17, 2010, at 1:00pm Eastern Time
Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization
Topic(s): Customer Service, Leadership/Management, Small Business
Presented By: Susan Hoekstra
When service is blasé, price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing clients and attract new ones. ... read more



Wednesday, February 17, 2010, at 4:00pm Eastern Time
Topic(s): Leadership/Management
Presented By: Janet Boulter
Welcome in the new year by structuring your company to be competitive and profitable. The economy is showing signs of recovery, but it is imperative we as business leaders make strategic organizational changes to grow and prosper in this new business climate.  The key to success now and in the ... read more



Thursday, February 18, 2010, at 11:30am Eastern Time
Learn how to leverage employee engagement to build goodwill, productivity, and profits
Topic(s): Human Resources, Leadership/Management, Productivity
Presented By: Hillary Feder
According to Gallup, over $350 billion is lost due to employees not being engaged with their employer. When employees aren't engaged, they underperform, become disenchanted, and ultimately, leave their employer. At a time when your company is running lean and mean, you need everyone on your team to be performing ... read more



Thursday, February 18, 2010, at 1:00pm Eastern Time
Create Compelling Stories To Stand Out From Your Competitors … and Win More Clients
Topic(s): Finance, Marketing, Networking
Presented By: John Comer
The competition for new clients is fierce in the financial advisor industry. You're up against the big guys who offer a comprehensive suite of financial services … as well as financial advisors deeply entrenched in the region for ages. Although competition is tough, there is a secret strategy for becoming ... read more



Friday, February 19, 2010, at 2:30pm Eastern Time
Topic(s): Marketing, Sales, Small Business
Presented By: Andrea Sittig-Rolf
What if you could cut your prospecting time in half? How about never having to prospect for business again because you’ve developed a network of Ambassadors to seek and find business for you? The Ambassador relationship is the ultimate relationship in sales. Also known as champions or advocates, Ambassadors see ... read more



Tuesday, February 23, 2010, at 1:00pm Eastern Time
Know More Than You Ever Thought You Could About Your Prospects, Clients, and Competitors
Topic(s): Business Development, Sales
Presented By: Sam Richter
You've heard it before…Knowledge is power and, as a sales professional, you need that power to sell. A tremendous amount of information is available at your fingertips to prepare for a sales call or research competitors, but few know how to find it online. Deals are lost every day because ... read more



Tuesday, February 23, 2010, at 2:30pm Eastern Time
What You Need to Know to Guarantee Project Success
Topic(s): Leadership/Management, Small Business
Presented By: Gary Gack
“Why do our IT projects keep running over budget?” With your bottom-line being squeezed by the economy, you can’t afford to have your software development projects run over budget, miss delivery dates, or fail altogether. The good news is that you can avoid these deadly pitfalls – if you know ... read more



Wednesday, February 24, 2010, at 1:00pm Eastern Time
Generate Sound Business Ideas When You Work Alone
Topic(s): Business Coaching, Leadership/Management, Small Business
Presented By: Raj Gavurla
The health of your business requires a constant infusion of new ideas and innovation. Market trends, competition, and technology challenge you to look at your business in new ways to stay ahead of the competition, but the answers to solve those challenges don't rush to mind. As a solopreneur, you ... read more



Thursday, February 25, 2010, at 1:00pm Eastern Time
Learn the keys to effective email negotiation
Topic(s): Negotiation, Sales
Presented By: Jeanette Nyden
You submitted your proposal and received a counter-offer from your prospect. You'd love to discuss their offer in-person or even on the phone, but you don't always get to set the playing field. This negotiation is going to take place through email and every word you write is critical. 50% ... read more



Thursday, February 25, 2010, at 2:30pm Eastern Time
Learn the key questions that get your deal closed now
Topic(s): Business Communication, Sales
Presented By: Harlan Goerger
"Why are the revenues down? The pipeline is full but the sales are not closing! Why?" How salespeople ask the right questions makes a huge difference in the sales interview outcomes.  We find far too many salespeople focus on the product rather than investing time in effective questioning and discovery. ... read more



Thursday, February 25, 2010, at 4:00pm Eastern Time
Powerful Strategies to Engage Your Audience
Topic(s): Sales
Presented By: Lorraine Howell
Great news! You just found out that you are a finalist for a huge account. It’s an exciting time…it’s a scary time. After all, the one who is most effective at presenting their solution will win the business. Will your presentation skills lead you to victory?   Lorraine Howell has spent more ... read more



Friday, February 26, 2010, at 1:00pm Eastern Time
How to Build Your Reputation and Generate Revenue Using Articles
Topic(s): Business Coaching, Publishing, Small Business
Presented By: Ken Lizotte
The first thing clients do when looking for a consultant or researching your business is to check Google. One of the easiest ways to dominate search engine results is article marketing. Done correctly, articles help prove your expertise and generate leads. Incorrectly, article marketing becomes a drain on your time ... read more



Wednesday, March 3, 2010, at 11:30am Eastern Time
People Are Still Buying, But Are They Buying From You?
Topic(s): Sales
Presented By: Drew Stevens PhD
Media is bombarding us with stories of economic doom and gloom, but everywhere you look there is proof that people are spending money! Football stadiums are still packed every Sunday, stores are full of shoppers and restaurants are full of patrons. People are being pickier with how they spend their money. ... read more



Thursday, March 4, 2010, at 1:00pm Eastern Time
Align Your Firm’s Service Delivery With The Desires of Your Clients
Topic(s): Customer Service, Leadership/Management, Small Business
Presented By: Susan Hoekstra
According to the American Society of Quality, 68% of clients leave because of an attitude of indifference from a company employee. Excellent customer service doesn't happen by accident. It is designed, planned, and scripted to account for every aspect of the customer service experience. Most services firms cross their fingers ... read more



Friday, March 5, 2010, at 1:00pm Eastern Time
Learn how to become a better investor...what to do and what to avoid
Topic(s): Investing
Presented By: Scott Barclay
Not everyone needs financial advice from a stock broker or financial advisor to protect and grow their wealth. There are many ways to handle your investments. The key is to determine the right approach for you. Former stockbroker, Scott Barclay knows the secrets to smart investing.  Scott’s advice comes without bias ... read more



Friday, March 5, 2010, at 2:30pm Eastern Time
Learn the keys to identifying sales management candidates from within your sales team
Topic(s): Human Resources, Leadership/Management, Sales Management
Presented By: Sherri Thomas
"She's our top sales person … she would make a great sales manager." Oh, if only this were true! The traits that make a great sales person are not the same ones that make an effective sales manager. Promote the wrong rep and you not only damage the team, but ... read more



Tuesday, March 9, 2010, at 11:30am Eastern Time
The missing ingredient that keeps you from closing more
Topic(s): Business Communication, Sales, Small Business
Presented By: Andy Miller
Finally, you have the meeting with the decision maker that you have chased for months. No sale! You just could not make a connection with her. Was the prospect a jerk or was it your approach that caused the meeting to go badly? Sales people who approach every prospect the ... read more



Wednesday, March 10, 2010, at 1:00pm Eastern Time
Topic(s): Leadership/Management, Marketing, Trade Shows
Presented By: Barry Siskind
Studies have shown that your customers will remember an experience long after they have forgotten the details. Your booth hardware is brought to life when you add the experience. Barry Siskind, author of the best-seller Powerful Exhibit Marketing, international speaker and Fortune 500 consultant, helps business owners and corporations develop their ... read more



Thursday, March 11, 2010, at 1:00pm Eastern Time
Maximize your marketing budget by learning how to develop campaigns aligned with the strengths of your business.
Topic(s): Leadership/Management, Marketing, Sales
Presented By: Jim Stewart
How much have you reduced your marketing budget? Ten percent? Twenty percent? Every dollar you invest in marketing campaigns must yield a high return. Yet, many marketing strategies fail because the company doesn't truly understand its customers, why they buy, and why they leave. Jim Stewart, business growth expert and founder ... read more



Friday, March 12, 2010, at 1:00pm Eastern Time
Topic(s): Sales
Presented By: Alan Rigg
Closing is certainly an important sales activity, as the time, effort, and resources invested in managing sales cycles are wasted if orders are not secured. However, the real secret to closing sales is doing a great job at the FRONT end of the sales cycle. In other words, it is ... read more



Tuesday, March 16, 2010, at 1:00pm Eastern Time
Learn How to Develop A Motivated Workforce to Drive Profits
Topic(s): Business Coaching, Leadership/Management, Small Business
Presented By: Raj Gavurla
Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a ... read more



Thursday, March 18, 2010, at 2:30pm Eastern Time
Learn what to do before you press “Send”
Topic(s): Business Communication
Presented By: Julie Miller
American businesses sent 1.4 trillion e-mails last year, and the vast majority were short missives hastily typed and fired off without much thought. You’re addicted to its speed, but have you mastered the correct use of the tool? A poorly written e-mail can damage relationships, ruin a sales opportunity, and ... read more



Friday, March 19, 2010, at 1:00pm Eastern Time
Learn how to make your web meeting productive.
Topic(s): Business Communication, Marketing, Sales Management
Presented By: Sheri Jeavons
"Ugh! Another interoffice teleconference got added to my schedule…" Few people look forward to these calls, which as the meeting organizer, means you have a tough task ahead of you to make the meeting productive. More and more, business leaders are turning to virtual software as a strategy to make ... read more



Friday, March 19, 2010, at 2:30pm Eastern Time
Innovative Techniques to Get Your Foot in the Door with Any Prospect
Topic(s): Sales
Presented By: Andrea Sittig-Rolf
If there is one thing you could improve regarding your role as a sales professional, what would it be? Find more opportunities? Close more deals? Make more money? I would estimate that what you care about most is closing the sale. Funny thing is that the very first phase of ... read more



Wednesday, March 24, 2010, at 1:00pm Eastern Time
Know More Than You Ever Thought You Could About Your Prospects, Clients, and Competitors
Topic(s): Business Development, Sales
Presented By: Sam Richter
You've heard it before…Knowledge is power and, as a sales professional, you need that power to sell. A tremendous amount of information is available at your fingertips to prepare for a sales call or research competitors, but few know how to find it online. Deals are lost every day because ... read more



Thursday, March 25, 2010, at 11:30am Eastern Time
Leveraging Your Marketing ROI Into Client Retention
Topic(s): Leadership/Management, Small Business
Presented By: Janet Boulter
  Has your business lost customers in the last 5 years? Can your business afford to spend dollars recruiting new customers only to lose those customers to your competition? Technology and globalization have created a very competitive business climate making it more difficult and more expensive to attract and retain customers. ... read more



Thursday, March 25, 2010, at 1:00pm Eastern Time
Accountability starts before the sales call, how to manage customers actions
Topic(s): Sales
Presented By: Harlan Goerger
"What do you mean there's another delay on the deal? This guy has jerked us around for the past 5 months, how come?" Clients not following through with what they say or promise costs salespeople an enormous amount of lost time and frustration.  Often times, easy sales turn into nightmares ... read more



Thursday, March 25, 2010, at 2:30pm Eastern Time
Transform the Dreaded Cold Call into Your Team's Secret Revenue Weapon
Topic(s): Sales, Small Business
Presented By: Drew Stevens PhD
“The only way we are going to hit our revenue target is if my sales team makes cold calls, but they just aren’t that good at it.” Most sales experts agree that cold-calling is one of the most critical skills that a sales professional must possess if they are going ... read more



Thursday, March 25, 2010, at 4:00pm Eastern Time
Topic(s): Sales
Presented By: Lorraine Howell
How do you stand out in the crowd in a competitive environment? Your prospects are getting inundated by confusing marketing messages making it difficult to sound unique. The sales people and entrepreneurs that get in the door are the ones that can quickly and powerfully communicate their value. Your 30-second ... read more



Friday, March 26, 2010, at 2:30pm Eastern Time
What Every Potential Author Should Know Before Writing a Single Word
Topic(s): Business Coaching, Publishing, Small Business
Presented By: Ken Lizotte
  As any published author will tell you, writing a book will help grow your business. But writing a book can consume massive amounts of time, cost a lot of money, and distract you from the business of serving your clients. Before jumping on the book-writing bandwagon, discover the questions to ... read more



Tuesday, March 30, 2010, at 1:00pm Eastern Time
Learn the Critical Steps to Lead a Successful Project
Topic(s): Leadership/Management
Presented By: Gary Gack
You've been asked to be the lead on a critical project for your company … and your team is relying on you for leadership and guidance. While you know the subject matter like the back of your hand, you don't feel as bullish about being the lead for the project. ... read more



Tuesday, April 6, 2010, at 2:30pm Eastern Time
Restore Profitability and Become Scalable Through Process Efficiency
Topic(s): Leadership/Management, Productivity, Small Business
Presented By: Colette Releford
As a leader of a manufacturing or construction firm, you know that cost containment is critical to survive and thrive. Yet, there is a key part of your business that is draining your profits without you knowing it…process management! Manufacturing firms that do not have documented processes and workflow become ... read more



Wednesday, April 7, 2010, at 1:00pm Eastern Time
Leverage the unprecedented spend by this market segment
Topic(s): Business Development, Sales
Presented By: David Alexander
Hundreds of millions of dollars are being spent today by the federal government on consulting services. Right now, their leaders are being judged by how quickly they can spend their money to help drive the economy through the stimulus plan. Yet, if your consulting firm is not well-positioned to pursue ... read more



Wednesday, April 7, 2010, at 2:30pm Eastern Time
Strategies for Developing a Consistent, Memorable Impression
Topic(s): Customer Service, Finance, Marketing
Presented By: John Comer
Over 80% of surveyed clients said they were dissatisfied with their financial advisor. That's pretty scary if that includes your client base. You certainly can blame the economy for some of your client’s frustration … but are you responsible too? How you define the client experience affects, not only retention, ... read more



Thursday, April 8, 2010, at 2:30pm Eastern Time
Learn the secrets of using cell phone marketing campaigns to grow revenue
Topic(s): Marketing
Presented By: Kelly McIvor
In the US, more people have cell phones than PCs! You've seen the ads for iPhone and Droid that show the thousands of apps written for those devices. Those apps are from companies leveraging a new marketing medium…mobile marketing. Many are intrigued by this marketing, but few know how to ... read more



Tuesday, April 13, 2010, at 11:30am Eastern Time
Develop the foundation for your sales organization
Topic(s): Sales, Small Business
Presented By: Andy Miller
“We have one guy who brings in 90% of the company’s revenue. What are we doing wrong?” You’re right to be concerned. Your company’s financial success depends on the rainmaker’s ability and motivation to sell. Plus, if you lose your top performer to a competitor, it could destroy your company. ... read more



Tuesday, April 13, 2010, at 2:30pm Eastern Time
Myths, Legends, and Facts for Effective SEO for Your Website
Topic(s): Marketing, Small Business
Presented By: Ed Taylor
“Why is my competitor getting ten times the website traffic that I do?” The world of search engine optimization (SEO) is a mystery for most. Conflicting information and inconsistent advice make you wonder if there truly is a method to getting search engines to highly rank your website. Some (maybe ... read more



Wednesday, April 14, 2010, at 1:00pm Eastern Time
Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization
Topic(s): Customer Service, Leadership/Management, Small Business
Presented By: Susan Hoekstra
When service is blasé, price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing clients and attract new ones. ... read more



Wednesday, April 14, 2010, at 2:30pm Eastern Time
Learn how to focus your company's sales efforts on qualified prospects
Topic(s): Finance, Leadership/Management, Sales Management
Presented By: Philip P. Philbin CCE
Imagine that you could focus the efforts of your B2B sales team on just those prospects that are qualified to buy…rather than investing in a lengthy sales process only to find they don't qualify for credit with your company. No sale! Sales processes are already lengthy and costly, but having ... read more



Thursday, April 15, 2010, at 1:00pm Eastern Time
Learn to prepare your booth team for a successful tradeshow
Topic(s): Leadership/Management, Marketing, Trade Shows
Presented By: Barry Siskind
A pre-show briefing is one of an exhibit managers’ most important jobs. Now you can conduct your own in less than an hour. Football coaches run pre-game training, army officers run pre-deployment exercises. The same principle should apply to exhibit managers. Make sure your booth staff learn the lay of the ... read more



Friday, April 16, 2010, at 11:30am Eastern Time
Learn the delivery techniques for engaging your prospects
Topic(s): Business Communication, Marketing, Sales
Presented By: Sheri Jeavons
Companies have cut their travel budget, but have not reduced their expectation for sales results. They are looking for their sales team to present and close deals using webinars and web meetings. The good news is that these tools are very effective, but they require a unique approach to engage ... read more



Friday, April 16, 2010, at 2:30pm Eastern Time
Topic(s): Sales
Presented By: Andrea Sittig-Rolf
Tom Ziglar says, “If you could set a higher number of better and more qualified appointments, would it help your sales career? If you answered yes, then The Seven Keys to Effective Business-to-Business Appointments Setting is just for you.” This webinar offers a unique compilation of tactical appointment setting techniques ... read more



Tuesday, April 20, 2010, at 1:00pm Eastern Time
Resolve the sales compensation conundrum
Topic(s): Leadership/Management, Sales Management
Presented By: Alan Rigg
Developing a sales compensation plan can be a pretty intimidating undertaking. What are the most critical decisions you need to make? What compensation plan structure will motivate your salespeople to achieve the targets you set for them…without producing unintended consequences? Sales performance expert, Alan Rigg has helped hundreds of organizations develop ... read more



Tuesday, April 20, 2010, at 2:30pm Eastern Time
Improve Salesforce Effectiveness by Understanding Human Behavior
Topic(s): Business Communication, Sales
Presented By: Judith Wentzel
"Lost again! I really thought I understood my prospect and their needs. I’m baffled!" As a sales professional, nothing is more frustrating than losing…especially when you thought you were well-positioned to win. You thought you read the prospect correctly and developed a tight bond…but were wrong! How do you change ... read more



Wednesday, April 21, 2010, at 4:00pm Eastern Time
Learn to master the virtual stage in a webinar environment
Topic(s): Business Communication
Presented By: Roger Courville
The economy has brought about recognition of the benefits of virtual training. Yet, this medium requires a change in your presentation delivery to effectively reach your virtual audience. If you fail to deliver a fantastic experience on a virtual stage, you risk losing potential consulting, training, and in-person speaking opportunities. Roger ... read more



Friday, April 23, 2010, at 1:00pm Eastern Time
Learn how to strategically out maneuver the competition
Topic(s): Business Coaching, Business Strategy, Leadership/Management
Presented By: Denise A. Harrison
"Business was great no matter what we did – and then it all came to a screeching halt." The strategies that helped you build your business won't be the ones that get you out of trouble. The effects of the economic downturn create challenges for many small to mid-sized businesses, ... read more



Tuesday, April 27, 2010, at 2:30pm Eastern Time
The new omega approach to eliminating stalls
Topic(s): Sales
Presented By: Harlan Goerger
"Why is it that salespeople hear an objection and they turn tail, only to have the competition come in and win the business!" With today's cost of making sales calls, few can afford a passive sales approach and allow resistance to stall the sale. Yet, everyday salespeople either argue or ... read more



Tuesday, April 27, 2010, at 4:00pm Eastern Time
Powerful Strategies to Engage Your Audience
Topic(s): Sales
Presented By: Lorraine Howell
Great news! You just found out that you are a finalist for a huge account. It’s an exciting time…it’s a scary time. After all, the one who is most effective at presenting their solution will win the business. Will your presentation skills lead you to victory?   Lorraine Howell has spent more ... read more



Wednesday, April 28, 2010, at 11:30am Eastern Time
How to Increase Patient Volume Without Losing Your Patience
Topic(s): Business Development, Marketing
Presented By: Drew Stevens PhD
In chiropractic school, you learned everything you need to know to adjust and align the human spine. What they didn't teach you was how to adjust and align your practice to drive patient volume. Sure, you'd love to grow your practice, but there is a delicate balance between effective business ... read more



Wednesday, April 28, 2010, at 1:00pm Eastern Time
Learn Critical Business Growth Strategies … Beyond Product Expertise
Topic(s): Business Coaching, Leadership/Management, Small Business
Presented By: Raj Gavurla
Being an expert in your field inspired you to launch your own business. The tough economy has quickly exposed the difference between being a, subject matter expert and a business expert ... the latter of which is knowledge many business owners do not possess. If you don't master the business ... read more



Thursday, April 29, 2010, at 1:00pm Eastern Time
Learn how to evaluate your company to determine if there is a business case for Lean Six Sigma
Topic(s): Leadership/Management, Operations, Small Business
Presented By: Gary Gack
"Only Fortune 1000 companies can afford Lean Six Sigma or benefit from it…" This is the belief of many small and mid-sized business leaders, but it is a page right out of Greek Mythology. It's not true! Companies of varying size can economically implement Lean Six Sigma and receive all ... read more



Friday, April 30, 2010, at 2:30pm Eastern Time
Learn the techniques that help you zero-in on the relationships that drive sales
Topic(s): Business Communication, Networking, Sales
Presented By: Jerry Acuff
While social networking is getting all of the press today, in-person networking is still the most powerful way to build strong business relationships…if you know how. It's easy to collect business cards or shake hands at a networking event, but it's much more challenging to move from a brief introduction ... read more



Tuesday, May 4, 2010, at 1:00pm Eastern Time
Learn how to become a better investor...what to do and what to avoid
Topic(s): Investing
Presented By: Scott Barclay
Not everyone needs financial advice from a stock broker or financial advisor to protect and grow their wealth. There are many ways to handle your investments. The key is to determine the right approach for you. Former stockbroker, Scott Barclay knows the secrets to smart investing. Scott’s advice comes without bias ... read more



Tuesday, May 4, 2010, at 2:30pm Eastern Time
Restore Profitability and Become Scalable Through Process Efficiency
Topic(s): Leadership/Management, Productivity, Sales Management
Presented By: Colette Releford
As a leader of an IT or professional services firm, you know that cost containment is critical to survive and thrive. Without it, you can't provide competitive pricing on proposals making it difficult to compete. Yet, there is a key part of your business that is draining your profits without ... read more



Wednesday, May 5, 2010, at 1:00pm Eastern Time
Learn how to implement the 4 secrets of high performance organizations to drive profitability
Topic(s): Leadership/Management
Presented By: Jim Stewart
You've made the tough cuts to improve the bottom-line. But, being in crisis-mode has led you away from the management principles that drive profitability. The time has come to revisit those principles and put them into action. Your business depends on it! Jim Stewart, business growth expert and founder of Profit ... read more



Wednesday, May 5, 2010, at 2:30pm Eastern Time
Lead—Don’t Manage Your Employees to Success
Topic(s): Leadership/Management
Presented By: Joel Head
Searching for answers to fix your bottom-line? Don’t panic -- the answer is right under your nose. Your most valuable asset – your employees -- can come to the rescue. You can grow your bottom-line despite the economic woes if you build an accountable workplace. Leadership expert, Joel H. Head, former ... read more



Thursday, May 6, 2010, at 1:00pm Eastern Time
Techniques Designed To Delight Your Clients For Retention and Growth
Topic(s): Customer Service, Leadership/Management, Sales Management
Presented By: Susan Hoekstra
Customers are more demanding than ever … and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and ... read more



Thursday, May 6, 2010, at 2:30pm Eastern Time
Topic(s): Sales, Small Business
Presented By: Joanne Black
What’s a sales professional supposed to do in this turbulent economy -- you’re not getting meetings with real prospects, your clients wonder if they’ll be in business tomorrow and you’re not generating revenue. You may rationalize that your sales funnel is filled with active leads, but it’s actually just filled ... read more



Friday, May 7, 2010, at 1:00pm Eastern Time
Learn content delivery techniques that engage and educate your attendees when using webinars.
Topic(s): Business Communication
Presented By: Sheri Jeavons
Online learning is one of the fastest growing market segments today. Companies are turning in droves to web-based training as a cost-effective method for developing their employees. However, if you have delivered one of these sessions using the same presentation and delivery style as your live ones, you probably didn't ... read more



Friday, May 7, 2010, at 2:30pm Eastern Time
Learn the keys to identifying sales management candidates from within your sales team
Topic(s): Human Resources, Leadership/Management, Sales Management
Presented By: Sherri Thomas
"She's our top sales person … she would make a great sales manager." Oh, if only this were true! The traits that make a great sales person are not the same ones that make an effective sales manager. Promote the wrong rep and you not only damage the team, but ... read more



Tuesday, May 11, 2010, at 11:30am Eastern Time
Topic(s): Sales
Presented By: Andy Miller
When you look back at your monthly sales results, did you spend more time making friends… or generating revenue? If you invest the same amount of time with every prospect it results in a full pipeline, but with few or no sales. The key to sales success is being able ... read more



Wednesday, May 12, 2010, at 1:00pm Eastern Time
Learn the skills your team needs to make your trade show a success
Topic(s): Leadership/Management, Marketing, Trade Shows
Presented By: Barry Siskind
There is no such thing as a naturally born trade show boother. It takes skills, dedication and a commitment to understand the process. All exhibit staff move through four distinct stages of growth until they achieve spectacular results. Barry Siskind, author of the best-seller Powerful Exhibit Marketing, international speaker and Fortune ... read more



Wednesday, May 12, 2010, at 2:30pm Eastern Time
What You Need to Know Before Working With A Claims Trader
Topic(s): Finance, Leadership/Management
Presented By: Philip P. Philbin CCE
Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come ... read more



Thursday, May 13, 2010, at 11:30am Eastern Time
Learn how to align your selling approach with the desires of your prospects to drive revenue
Topic(s): Information Technology, Sales
Presented By: Randall Munson
"This technology is HOT, but my sales people still aren't meeting quota…" Sure, the technology is hot, but the sales people are delivering a cold message. Attempting to dazzle prospects with technology fails to engage today's buyers…they want a solution to a problem. To hit the revenue targets, sales people ... read more



Thursday, May 13, 2010, at 1:00pm Eastern Time
How to Hire More Top Sales Producers and Jump-Start New Hire Sales Performance
Topic(s): Leadership/Management, Sales Management
Presented By: Alan Rigg
How expensive are sales hiring mistakes? To answer this question, take a look at the difference in revenue, gross margin or profit (whichever number is most important to you) produced by your company’s top sales producers and your bottom sales producers. Then add in the costs of recruiting and training ... read more



Friday, May 14, 2010, at 2:30pm Eastern Time
Topic(s): Marketing, Sales, Small Business
Presented By: Andrea Sittig-Rolf
What if you could cut your prospecting time in half? How about never having to prospect for business again because you’ve developed a network of Ambassadors to seek and find business for you? The Ambassador relationship is the ultimate relationship in sales. Also known as champions or advocates, Ambassadors see ... read more



Thursday, May 20, 2010, at 1:00pm Eastern Time
Create a solution language to move the sale to close
Topic(s): Business Communication, Marketing, Sales
Presented By: Harlan Goerger
"I don't get it… the salespeople have the product knowledge, but still they are not hitting the sales targets! What's missing?" They may have product knowledge, but are they leveraging it correctly?  Customers say they want solutions, but are your salespeople simply dumping product knowledge on them instead. This causes ... read more



Thursday, May 20, 2010, at 2:30pm Eastern Time
Learn to Use Sales Writing for a Competitive Edge
Topic(s): Business Communication, Sales
Presented By: Julie Miller
With the economy in strife, there are fewer sales opportunities in play. How do you make sure you are the one who wins the account? You need a competitive edge that will push you over the top…and there is one at your fingertips. Sales people who master written sales communication ... read more



Friday, May 21, 2010, at 11:30am Eastern Time
Learn how to leverage employee engagement to build goodwill, productivity, and profits
Topic(s): Human Resources, Leadership/Management, Productivity
Presented By: Hillary Feder
According to Gallup, over $350 billion is lost due to employees not being engaged with their employer. When employees aren't engaged, they underperform, become disenchanted, and ultimately, leave their employer. At a time when your company is running lean and mean, you need everyone on your team to be performing ... read more



Friday, May 21, 2010, at 1:00pm Eastern Time
What You Need to Know to Guarantee Project Success
Topic(s): Leadership/Management, Small Business
Presented By: Gary Gack
“Why do our IT projects keep running over budget?” With your bottom-line being squeezed by the economy, you can’t afford to have your software development projects run over budget, miss delivery dates, or fail altogether. The good news is that you can avoid these deadly pitfalls – if you know ... read more



Tuesday, May 25, 2010, at 4:00pm Eastern Time
Topic(s): Sales
Presented By: Lorraine Howell
How do you stand out in the crowd in a competitive environment? Your prospects are getting inundated by confusing marketing messages making it difficult to sound unique. The sales people and entrepreneurs that get in the door are the ones that can quickly and powerfully communicate their value. Your 30-second ... read more



Wednesday, May 26, 2010, at 1:00pm Eastern Time
Generate Sound Business Ideas When You Work Alone
Topic(s): Business Coaching, Leadership/Management, Small Business
Presented By: Raj Gavurla
The health of your business requires a constant infusion of new ideas and innovation. Market trends, competition, and technology challenge you to look at your business in new ways to stay ahead of the competition, but the answers to solve those challenges don't rush to mind. As a solopreneur, you ... read more



Wednesday, June 2, 2010, at 1:00pm Eastern Time
Maximize your marketing budget by learning how to develop campaigns aligned with the strengths of your business.
Topic(s): Leadership/Management, Marketing, Sales
Presented By: Jim Stewart
How much have you reduced your marketing budget? Ten percent? Twenty percent? Every dollar you invest in marketing campaigns must yield a high return. Yet, many marketing strategies fail because the company doesn't truly understand its customers, why they buy, and why they leave. Jim Stewart, business growth expert and founder ... read more



Thursday, June 3, 2010, at 2:30pm Eastern Time
Create Compelling Stories To Stand Out From Your Competitors … and Win More Clients
Topic(s): Finance, Marketing, Networking
Presented By: John Comer
The competition for new clients is fierce in the financial advisor industry. You're up against the big guys who offer a comprehensive suite of financial services … as well as financial advisors deeply entrenched in the region for ages. Although competition is tough, there is a secret strategy for becoming ... read more



Thursday, June 3, 2010, at 4:00pm Eastern Time
Techniques That Reduce Stress and Gain Productivity
Topic(s): Human Resources, Leadership/Management, Productivity
Presented By: Dianne Crampton
“My workload is overwhelming… I’m stressed to the max!” Employees who survive a layoff do not come away unscathed. Fear, uncertainty, and doubt create unmanageable stress levels preventing them from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can’t afford these ... read more



Tuesday, June 8, 2010, at 11:30am Eastern Time
Topic(s): Sales
Presented By: Andy Miller
It’s the end of the month and you’re off quota by 30%. Your need to sell is overwhelming – your boss wants you to close more sales, your prospects want a huge price break. You are feeling squeezed! Do you discount and lose margin and commission dollars, or do you ... read more



Tuesday, June 8, 2010, at 2:30pm Eastern Time
Myths, Legends, and Facts for Effective SEO for Your Website
Topic(s): Marketing, Small Business
Presented By: Ed Taylor
“Why is my competitor getting ten times the website traffic that I do?” The world of search engine optimization (SEO) is a mystery for most. Conflicting information and inconsistent advice make you wonder if there truly is a method to getting search engines to highly rank your website. Some (maybe ... read more



Thursday, June 10, 2010, at 1:00pm Eastern Time
Align Your Firm’s Service Delivery With The Desires of Your Clients
Topic(s): Customer Service, Leadership/Management, Small Business
Presented By: Susan Hoekstra
According to the American Society of Quality, 68% of clients leave because of an attitude of indifference from a company employee. Excellent customer service doesn't happen by accident. It is designed, planned, and scripted to account for every aspect of the customer service experience. Most services firms cross their fingers ... read more



Friday, June 11, 2010, at 1:00pm Eastern Time
Learn how to make your web meeting productive.
Topic(s): Business Communication, Marketing, Sales Management
Presented By: Sheri Jeavons
"Ugh! Another interoffice teleconference got added to my schedule…" Few people look forward to these calls, which as the meeting organizer, means you have a tough task ahead of you to make the meeting productive. More and more, business leaders are turning to virtual software as a strategy to make ... read more



Friday, June 11, 2010, at 2:30pm Eastern Time
Innovative Techniques to Get Your Foot in the Door with Any Prospect
Topic(s): Sales
Presented By: Andrea Sittig-Rolf
If there is one thing you could improve regarding your role as a sales professional, what would it be? Find more opportunities? Close more deals? Make more money? I would estimate that what you care about most is closing the sale. Funny thing is that the very first phase of ... read more



Tuesday, June 15, 2010, at 1:00pm Eastern Time
Learn How to Develop A Motivated Workforce to Drive Profits
Topic(s): Business Coaching, Leadership/Management, Small Business
Presented By: Raj Gavurla
Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a ... read more



Wednesday, June 16, 2010, at 1:00pm Eastern Time
Remove the roadblocks that prevent deals from closing
Topic(s): Leadership/Management, Sales Management
Presented By: Alan Rigg
What is the condition of your company’s sales opportunity pipeline? How many of the opportunities have been stalled at the same step in the sales cycle for weeks…or months? If sales forecasts and opportunity pipelines are inaccurate, or if opportunities do not close in predictable time frames, it can wreak havoc ... read more



Thursday, June 17, 2010, at 1:00pm Eastern Time
Learn how to maximize the success of your tradeshow leads
Topic(s): Leadership/Management, Marketing, Trade Shows
Presented By: Barry Siskind
Over 43% of trade show leads fail because sales follow-up is too late! Companies invest an exorbitant amount of money, time, and resources in trade shows. Business leaders hold sales and marketing departments accountable and responsible for generating a return on the investment made in trade shows. With marketing dollars being ... read more



Friday, June 18, 2010, at 2:30pm Eastern Time
How to Build Your Reputation and Generate Revenue Using Articles
Topic(s): Business Coaching, Publishing, Small Business
Presented By: Ken Lizotte
The first thing clients do when looking for a consultant or researching your business is to check Google. One of the easiest ways to dominate search engine results is article marketing. Done correctly, articles help prove your expertise and generate leads. Incorrectly, article marketing becomes a drain on your time ... read more



Wednesday, June 23, 2010, at 4:00pm Eastern Time
Powerful Strategies to Engage Your Audience
Topic(s): Sales
Presented By: Lorraine Howell
Great news! You just found out that you are a finalist for a huge account. It’s an exciting time…it’s a scary time. After all, the one who is most effective at presenting their solution will win the business. Will your presentation skills lead you to victory?   Lorraine Howell has spent more ... read more



Thursday, June 24, 2010, at 2:30pm Eastern Time
Creative and forward thinking to grow sales
Topic(s): Sales
Presented By: Harlan Goerger
"What is it with the competitor; they keep blind-siding us with new strategies that take our business away!" Customers want solutions that address today and tomorrow's challenges. Your sales team has solutions, but are they matching up the right solutions to the real needs? An innovative sales team will drive ... read more



Friday, June 25, 2010, at 1:00pm Eastern Time
Learn the Critical Steps to Lead a Successful Project
Topic(s): Leadership/Management
Presented By: Gary Gack
You've been asked to be the lead on a critical project for your company … and your team is relying on you for leadership and guidance. While you know the subject matter like the back of your hand, you don't feel as bullish about being the lead for the project. ... read more



Wednesday, July 7, 2010, at 2:30pm Eastern Time
Leverage the unprecedented spend by this market segment
Topic(s): Business Development, Sales
Presented By: David Alexander
Hundreds of millions of dollars are being spent today by the federal government on consulting services. Right now, their leaders are being judged by how quickly they can spend their money to help drive the economy through the stimulus plan. Yet, if your consulting firm is not well-positioned to pursue ... read more



Thursday, July 8, 2010, at 2:30pm Eastern Time
Restore Profitability and Become Scalable Through Process Efficiency
Topic(s): Leadership/Management, Productivity, Small Business
Presented By: Colette Releford
As a leader of a manufacturing or construction firm, you know that cost containment is critical to survive and thrive. Yet, there is a key part of your business that is draining your profits without you knowing it…process management! Manufacturing firms that do not have documented processes and workflow become ... read more



Thursday, July 8, 2010, at 4:00pm Eastern Time
Learn how to become a better investor...what to do and what to avoid
Topic(s): Investing
Presented By: Scott Barclay
Not everyone needs financial advice from a stock broker or financial advisor to protect and grow their wealth. There are many ways to handle your investments. The key is to determine the right approach for you. Former stockbroker, Scott Barclay knows the secrets to smart investing. Scott’s advice comes without bias ... read more



Tuesday, July 13, 2010, at 11:30am Eastern Time
Topic(s): Sales
Presented By: Andy Miller
In a desperate attempt to hit quota in a down economy, sales reps are filling their pipeline with every lead imaginable and spending equal time with every Tom, Dick and Harry. You’re investing long hours, spinning your wheels, and most importantly, not landing the high pay off clients.   Andy Miller, ... read more



Tuesday, July 13, 2010, at 1:00pm Eastern Time
Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization
Topic(s): Customer Service, Leadership/Management, Small Business
Presented By: Susan Hoekstra
When service is blasé, price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing clients and attract new ones. ... read more



Tuesday, July 13, 2010, at 4:00pm Eastern Time
Learn to master the virtual stage in a webinar environment
Topic(s): Business Communication
Presented By: Roger Courville
The economy has brought about recognition of the benefits of virtual training. Yet, this medium requires a change in your presentation delivery to effectively reach your virtual audience. If you fail to deliver a fantastic experience on a virtual stage, you risk losing potential consulting, training, and in-person speaking opportunities. Roger ... read more



Wednesday, July 14, 2010, at 1:00pm Eastern Time
Learn how to focus your company's sales efforts on qualified prospects
Topic(s): Finance, Leadership/Management, Sales Management
Presented By: Philip P. Philbin CCE
Imagine that you could focus the efforts of your B2B sales team on just those prospects that are qualified to buy…rather than investing in a lengthy sales process only to find they don't qualify for credit with your company. No sale! Sales processes are already lengthy and costly, but having ... read more



Wednesday, July 14, 2010, at 2:30pm Eastern Time
Learn the secrets of using cell phone marketing campaigns to grow revenue
Topic(s): Marketing
Presented By: Kelly McIvor
In the US, more people have cell phones than PCs! You've seen the ads for iPhone and Droid that show the thousands of apps written for those devices. Those apps are from companies leveraging a new marketing medium…mobile marketing. Many are intrigued by this marketing, but few know how to ... read more



Thursday, July 15, 2010, at 2:30pm Eastern Time
Learn what to do before you press “Send”
Topic(s): Business Communication
Presented By: Julie Miller
American businesses sent 1.4 trillion e-mails last year, and the vast majority were short missives hastily typed and fired off without much thought. You’re addicted to its speed, but have you mastered the correct use of the tool? A poorly written e-mail can damage relationships, ruin a sales opportunity, and ... read more



Friday, July 16, 2010, at 1:00pm Eastern Time
Learn the delivery techniques for engaging your prospects
Topic(s): Business Communication, Marketing, Sales
Presented By: Sheri Jeavons
Companies have cut their travel budget, but have not reduced their expectation for sales results. They are looking for their sales team to present and close deals using webinars and web meetings. The good news is that these tools are very effective, but they require a unique approach to engage ... read more



Friday, July 16, 2010, at 2:30pm Eastern Time
Topic(s): Sales
Presented By: Andrea Sittig-Rolf
Tom Ziglar says, “If you could set a higher number of better and more qualified appointments, would it help your sales career? If you answered yes, then The Seven Keys to Effective Business-to-Business Appointments Setting is just for you.” This webinar offers a unique compilation of tactical appointment setting techniques ... read more



Tuesday, July 20, 2010, at 1:00pm Eastern Time
Topic(s): Sales
Presented By: Alan Rigg
Closing is certainly an important sales activity, as the time, effort, and resources invested in managing sales cycles are wasted if orders are not secured. However, the real secret to closing sales is doing a great job at the FRONT end of the sales cycle. In other words, it is ... read more



Wednesday, July 21, 2010, at 2:30pm Eastern Time
Improve Salesforce Effectiveness by Understanding Human Behavior
Topic(s): Business Communication, Sales
Presented By: Judith Wentzel
"Lost again! I really thought I understood my prospect and their needs. I’m baffled!" As a sales professional, nothing is more frustrating than losing…especially when you thought you were well-positioned to win. You thought you read the prospect correctly and developed a tight bond…but were wrong! How do you change ... read more



Wednesday, July 21, 2010, at 4:00pm Eastern Time
Topic(s): Sales
Presented By: Lorraine Howell
How do you stand out in the crowd in a competitive environment? Your prospects are getting inundated by confusing marketing messages making it difficult to sound unique. The sales people and entrepreneurs that get in the door are the ones that can quickly and powerfully communicate their value. Your 30-second ... read more



Friday, July 23, 2010, at 2:30pm Eastern Time
What Every Potential Author Should Know Before Writing a Single Word
Topic(s): Business Coaching, Publishing, Small Business
Presented By: Ken Lizotte
  As any published author will tell you, writing a book will help grow your business. But writing a book can consume massive amounts of time, cost a lot of money, and distract you from the business of serving your clients. Before jumping on the book-writing bandwagon, discover the questions to ... read more



Wednesday, July 28, 2010, at 1:00pm Eastern Time
Learn how to evaluate your company to determine if there is a business case for Lean Six Sigma
Topic(s): Leadership/Management, Operations, Small Business
Presented By: Gary Gack
"Only Fortune 1000 companies can afford Lean Six Sigma or benefit from it…" This is the belief of many small and mid-sized business leaders, but it is a page right out of Greek Mythology. It's not true! Companies of varying size can economically implement Lean Six Sigma and receive all ... read more



Thursday, July 29, 2010, at 1:00pm Eastern Time
What your body says is more important than what you say
Topic(s): Business Communication, Sales
Presented By: Harlan Goerger
"What happened Joe, we had that sale, what did we miss!" Yes, our bodies say far more than our words, yet salespeople misread some 60% or more of customer's body language. They miss both positive and negative cues and lose sales because of it! Is that customer lying, saying one ... read more



Thursday, July 29, 2010, at 2:30pm Eastern Time
Learn the techniques that help you zero-in on the relationships that drive sales
Topic(s): Business Communication, Networking, Sales
Presented By: Jerry Acuff
While social networking is getting all of the press today, in-person networking is still the most powerful way to build strong business relationships…if you know how. It's easy to collect business cards or shake hands at a networking event, but it's much more challenging to move from a brief introduction ... read more



Thursday, August 5, 2010, at 4:00pm Eastern Time
Techniques That Reduce Stress and Gain Productivity
Topic(s): Human Resources, Leadership/Management, Productivity
Presented By: Dianne Crampton
“My workload is overwhelming… I’m stressed to the max!” Employees who survive a layoff do not come away unscathed. Fear, uncertainty, and doubt create unmanageable stress levels preventing them from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can’t afford these ... read more



Tuesday, August 10, 2010, at 11:30am Eastern Time
Topic(s): Sales
Presented By: Andy Miller
When you look back at your monthly sales results, did you spend more time making friends… or generating revenue? If you invest the same amount of time with every prospect it results in a full pipeline, but with few or no sales. The key to sales success is being able ... read more



Tuesday, August 10, 2010, at 2:30pm Eastern Time
Strategies for Developing a Consistent, Memorable Impression
Topic(s): Customer Service, Finance, Marketing
Presented By: John Comer
Over 80% of surveyed clients said they were dissatisfied with their financial advisor. That's pretty scary if that includes your client base. You certainly can blame the economy for some of your client’s frustration … but are you responsible too? How you define the client experience affects, not only retention, ... read more



Wednesday, August 11, 2010, at 1:00pm Eastern Time
Resolve the sales compensation conundrum
Topic(s): Leadership/Management, Sales Management
Presented By: Alan Rigg
Developing a sales compensation plan can be a pretty intimidating undertaking. What are the most critical decisions you need to make? What compensation plan structure will motivate your salespeople to achieve the targets you set for them…without producing unintended consequences? Sales performance expert, Alan Rigg has helped hundreds of organizations develop ... read more



Wednesday, August 11, 2010, at 2:30pm Eastern Time
What You Need to Know Before Working With A Claims Trader
Topic(s): Finance, Leadership/Management
Presented By: Philip P. Philbin CCE
Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come ... read more



Thursday, August 12, 2010, at 11:30am Eastern Time
Learn how to align your selling approach with the desires of your prospects to drive revenue
Topic(s): Information Technology, Sales
Presented By: Randall Munson
"This technology is HOT, but my sales people still aren't meeting quota…" Sure, the technology is hot, but the sales people are delivering a cold message. Attempting to dazzle prospects with technology fails to engage today's buyers…they want a solution to a problem. To hit the revenue targets, sales people ... read more



Thursday, August 12, 2010, at 1:00pm Eastern Time
Learn how to leverage employee engagement to build goodwill, productivity, and profits
Topic(s): Human Resources, Leadership/Management, Productivity
Presented By: Hillary Feder
According to Gallup, over $350 billion is lost due to employees not being engaged with their employer. When employees aren't engaged, they underperform, become disenchanted, and ultimately, leave their employer. At a time when your company is running lean and mean, you need everyone on your team to be performing ... read more



Thursday, August 12, 2010, at 2:30pm Eastern Time
Restore Profitability and Become Scalable Through Process Efficiency
Topic(s): Leadership/Management, Productivity, Sales Management
Presented By: Colette Releford
As a leader of an IT or professional services firm, you know that cost containment is critical to survive and thrive. Without it, you can't provide competitive pricing on proposals making it difficult to compete. Yet, there is a key part of your business that is draining your profits without ... read more



Friday, August 13, 2010, at 1:00pm Eastern Time
Learn content delivery techniques that engage and educate your attendees when using webinars.
Topic(s): Business Communication
Presented By: Sheri Jeavons
Online learning is one of the fastest growing market segments today. Companies are turning in droves to web-based training as a cost-effective method for developing their employees. However, if you have delivered one of these sessions using the same presentation and delivery style as your live ones, you probably didn't ... read more



Tuesday, August 17, 2010, at 2:30pm Eastern Time
Myths, Legends, and Facts for Effective SEO for Your Website
Topic(s): Marketing, Small Business
Presented By: Ed Taylor
“Why is my competitor getting ten times the website traffic that I do?” The world of search engine optimization (SEO) is a mystery for most. Conflicting information and inconsistent advice make you wonder if there truly is a method to getting search engines to highly rank your website. Some (maybe ... read more



Thursday, August 19, 2010, at 1:00pm Eastern Time
Eliminate the costly mistake of exhibiting at the wrong event
Topic(s): Leadership/Management, Marketing, Trade Shows
Presented By: Barry Siskind
There are 13,182 trade and consumer shows annually in North America! With so many shows to choose from, many marketing managers fall into the trap of selecting a show for the wrong reasons. The key to a successful trade show program is to select the right event the first time. Learn ... read more



Tuesday, August 24, 2010, at 4:00pm Eastern Time
Powerful Strategies to Engage Your Audience
Topic(s): Sales
Presented By: Lorraine Howell
Great news! You just found out that you are a finalist for a huge account. It’s an exciting time…it’s a scary time. After all, the one who is most effective at presenting their solution will win the business. Will your presentation skills lead you to victory?   Lorraine Howell has spent more ... read more



Thursday, August 26, 2010, at 1:00pm Eastern Time
What You Need to Know to Guarantee Project Success
Topic(s): Leadership/Management, Small Business
Presented By: Gary Gack
“Why do our IT projects keep running over budget?” With your bottom-line being squeezed by the economy, you can’t afford to have your software development projects run over budget, miss delivery dates, or fail altogether. The good news is that you can avoid these deadly pitfalls – if you know ... read more



Thursday, August 26, 2010, at 2:30pm Eastern Time
Learn the key questions that get your deal closed now
Topic(s): Business Communication, Sales
Presented By: Harlan Goerger
"Why are the revenues down? The pipeline is full but the sales are not closing! Why?" How salespeople ask the right questions makes a huge difference in the sales interview outcomes. We find far too many salespeople focus on the product rather than investing time in effective questioning and discovery. ... read more



Friday, August 27, 2010, at 2:30pm Eastern Time
Topic(s): Marketing, Sales, Small Business
Presented By: Andrea Sittig-Rolf
What if you could cut your prospecting time in half? How about never having to prospect for business again because you’ve developed a network of Ambassadors to seek and find business for you? The Ambassador relationship is the ultimate relationship in sales. Also known as champions or advocates, Ambassadors see ... read more



Wednesday, September 8, 2010, at 1:00pm Eastern Time
Learn how to become a better investor...what to do and what to avoid
Topic(s): Investing
Presented By: Scott Barclay
Not everyone needs financial advice from a stock broker or financial advisor to protect and grow their wealth. There are many ways to handle your investments. The key is to determine the right approach for you. Former stockbroker, Scott Barclay knows the secrets to smart investing. Scott’s advice comes without bias ... read more



Thursday, September 9, 2010, at 1:00pm Eastern Time
How to Hire More Top Sales Producers and Jump-Start New Hire Sales Performance
Topic(s): Leadership/Management, Sales Management
Presented By: Alan Rigg
How expensive are sales hiring mistakes? To answer this question, take a look at the difference in revenue, gross margin or profit (whichever number is most important to you) produced by your company’s top sales producers and your bottom sales producers. Then add in the costs of recruiting and training ... read more



Friday, September 10, 2010, at 1:00pm Eastern Time
What every business leader needs to do to succeed today and tomorrow...
Topic(s): Business Coaching, Leadership/Management, Small Business
Presented By: Denise A. Harrison
“Business was great no matter what we did – and then one day it all came to a screeching halt.” Now you’re in survival mode trying to stay in business and avoid a total collapse. The strategy that made your small business successful won't be the strategy that gets it ... read more



Tuesday, September 14, 2010, at 11:30am Eastern Time
The missing ingredient that keeps you from closing more
Topic(s): Business Communication, Sales, Small Business
Presented By: Andy Miller
Finally, you have the meeting with the decision maker that you have chased for months. No sale! You just could not make a connection with her. Was the prospect a jerk or was it your approach that caused the meeting to go badly? Sales people who approach every prospect the ... read more



Wednesday, September 15, 2010, at 2:30pm Eastern Time
Learn how to implement the 4 secrets of high performance organizations to drive profitability
Topic(s): Leadership/Management
Presented By: Jim Stewart
You've made the tough cuts to improve the bottom-line. But, being in crisis-mode has led you away from the management principles that drive profitability. The time has come to revisit those principles and put them into action. Your business depends on it! Jim Stewart, business growth expert and founder of Profit ... read more



Thursday, September 16, 2010, at 1:00pm Eastern Time
Learn the secrets to maximizing your investment in trade shows
Topic(s): Finance, Leadership/Management, Trade Shows
Presented By: Barry Siskind
Over 73% of CFOs cite ROI as a critical factor in their evaluation of trade shows… Yet, only a small handful of them have the metrics to justify their investment. Marketing programs that don't demonstrate a financial return for the investment are in danger of being cut from the budget. Who ... read more



Friday, September 17, 2010, at 1:00pm Eastern Time
Learn how to make your web meeting productive.
Topic(s): Business Communication, Marketing, Sales Management
Presented By: Sheri Jeavons
"Ugh! Another interoffice teleconference got added to my schedule…" Few people look forward to these calls, which as the meeting organizer, means you have a tough task ahead of you to make the meeting productive. More and more, business leaders are turning to virtual software as a strategy to make ... read more



Tuesday, September 21, 2010, at 2:30pm Eastern Time
Techniques Designed To Delight Your Clients For Retention and Growth
Topic(s): Customer Service, Leadership/Management, Sales Management
Presented By: Susan Hoekstra
Customers are more demanding than ever … and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and ... read more



Wednesday, September 22, 2010, at 1:00pm Eastern Time
Learn the Critical Steps to Lead a Successful Project
Topic(s): Leadership/Management
Presented By: Gary Gack
You've been asked to be the lead on a critical project for your company … and your team is relying on you for leadership and guidance. While you know the subject matter like the back of your hand, you don't feel as bullish about being the lead for the project. ... read more



Wednesday, September 22, 2010, at 2:30pm Eastern Time
Topic(s): Sales
Presented By: Joanne Black
It has never been harder to be successful to get profitable clients. Budgets are tight. Competition is fierce. The secret to success is to fill your pipeline with only hot prospects. But who are they? Referrals! Don't stop reading because you think… “I already know how to get referrals." Successful ... read more



Wednesday, September 22, 2010, at 4:00pm Eastern Time
Topic(s): Sales
Presented By: Lorraine Howell
How do you stand out in the crowd in a competitive environment? Your prospects are getting inundated by confusing marketing messages making it difficult to sound unique. The sales people and entrepreneurs that get in the door are the ones that can quickly and powerfully communicate their value. Your 30-second ... read more



Thursday, September 23, 2010, at 1:00pm Eastern Time
Identify the roadblocks that limit sales success
Topic(s): Leadership/Management, Sales Management
Presented By: Tony Cole
The core function of your sales team is to drive revenue. Yet, there are self-limiting obstacles that prevent them from delivering the results your company needs and desires. Knowing how to identify those obstacles and coach your sales people through them is your key to achieving your company's revenue goals. Tony ... read more



Thursday, September 23, 2010, at 2:30pm Eastern Time
Learn to Use Sales Writing for a Competitive Edge
Topic(s): Business Communication, Sales
Presented By: Julie Miller
With the economy in strife, there are fewer sales opportunities in play. How do you make sure you are the one who wins the account? You need a competitive edge that will push you over the top…and there is one at your fingertips. Sales people who master written sales communication ... read more



Friday, September 24, 2010, at 2:30pm Eastern Time
Innovative Techniques to Get Your Foot in the Door with Any Prospect
Topic(s): Sales
Presented By: Andrea Sittig-Rolf
If there is one thing you could improve regarding your role as a sales professional, what would it be? Find more opportunities? Close more deals? Make more money? I would estimate that what you care about most is closing the sale. Funny thing is that the very first phase of ... read more



Friday, September 24, 2010, at 4:00pm Eastern Time
Learn the keys to identifying sales management candidates from within your sales team
Topic(s): Human Resources, Leadership/Management, Sales Management
Presented By: Sherri Thomas
"She's our top sales person … she would make a great sales manager." Oh, if only this were true! The traits that make a great sales person are not the same ones that make an effective sales manager. Promote the wrong rep and you not only damage the team, but ... read more



Thursday, September 30, 2010, at 2:30pm Eastern Time
Accountability starts before the sales call, how to manage customers actions
Topic(s): Sales
Presented By: Harlan Goerger
"What do you mean there's another delay on the deal? This guy has jerked us around for the past 5 months, how come?" Clients not following through with what they say or promise costs salespeople an enormous amount of lost time and frustration. Often times, easy sales turn into nightmares ... read more



Friday, October 1, 2010, at 1:00pm Eastern Time
Create Compelling Stories To Stand Out From Your Competitors … and Win More Clients
Topic(s): Finance, Marketing, Networking
Presented By: John Comer
The competition for new clients is fierce in the financial advisor industry. You're up against the big guys who offer a comprehensive suite of financial services … as well as financial advisors deeply entrenched in the region for ages. Although competition is tough, there is a secret strategy for becoming ... read more



Friday, October 1, 2010, at 2:30pm Eastern Time
Leverage the unprecedented spend by this market segment
Topic(s): Business Development, Sales
Presented By: David Alexander
Hundreds of millions of dollars are being spent today by the federal government on consulting services. Right now, their leaders are being judged by how quickly they can spend their money to help drive the economy through the stimulus plan. Yet, if your consulting firm is not well-positioned to pursue ... read more



Wednesday, October 6, 2010, at 1:00pm Eastern Time
Maximize your marketing budget by learning how to develop campaigns aligned with the strengths of your business.
Topic(s): Leadership/Management, Marketing, Sales
Presented By: Jim Stewart
How much have you reduced your marketing budget? Ten percent? Twenty percent? Every dollar you invest in marketing campaigns must yield a high return. Yet, many marketing strategies fail because the company doesn't truly understand its customers, why they buy, and why they leave. Jim Stewart, business growth expert and founder ... read more



Friday, October 8, 2010, at 1:00pm Eastern Time
Learn the delivery techniques for engaging your prospects
Topic(s): Business Communication, Marketing, Sales
Presented By: Sheri Jeavons
Companies have cut their travel budget, but have not reduced their expectation for sales results. They are looking for their sales team to present and close deals using webinars and web meetings. The good news is that these tools are very effective, but they require a unique approach to engage ... read more



Tuesday, October 12, 2010, at 11:30am Eastern Time
Develop the foundation for your sales organization
Topic(s): Sales, Small Business
Presented By: Andy Miller
“We have one guy who brings in 90% of the company’s revenue. What are we doing wrong?” You’re right to be concerned. Your company’s financial success depends on the rainmaker’s ability and motivation to sell. Plus, if you lose your top performer to a competitor, it could destroy your company. ... read more



Tuesday, October 12, 2010, at 2:30pm Eastern Time
Myths, Legends, and Facts for Effective SEO for Your Website
Topic(s): Marketing, Small Business
Presented By: Ed Taylor
“Why is my competitor getting ten times the website traffic that I do?” The world of search engine optimization (SEO) is a mystery for most. Conflicting information and inconsistent advice make you wonder if there truly is a method to getting search engines to highly rank your website. Some (maybe ... read more



Wednesday, October 13, 2010, at 1:00pm Eastern Time
Topic(s): Leadership/Management, Marketing, Trade Shows
Presented By: Barry Siskind
Studies have shown that your customers will remember an experience long after they have forgotten the details. Your booth hardware is brought to life when you add the experience. Barry Siskind, author of the best-seller Powerful Exhibit Marketing, international speaker and Fortune 500 consultant, helps business owners and corporations develop their ... read more



Wednesday, October 13, 2010, at 2:30pm Eastern Time
Learn the secrets of using cell phone marketing campaigns to grow revenue
Topic(s): Marketing
Presented By: Kelly McIvor
In the US, more people have cell phones than PCs! You've seen the ads for iPhone and Droid that show the thousands of apps written for those devices. Those apps are from companies leveraging a new marketing medium…mobile marketing. Many are intrigued by this marketing, but few know how to ... read more



Thursday, October 14, 2010, at 1:00pm Eastern Time
Remove the roadblocks that prevent deals from closing
Topic(s): Leadership/Management, Sales Management
Presented By: Alan Rigg
What is the condition of your company’s sales opportunity pipeline? How many of the opportunities have been stalled at the same step in the sales cycle for weeks…or months? If sales forecasts and opportunity pipelines are inaccurate, or if opportunities do not close in predictable time frames, it can wreak havoc ... read more



Thursday, October 14, 2010, at 4:00pm Eastern Time
Powerful Strategies to Engage Your Audience
Topic(s): Sales
Presented By: Lorraine Howell
Great news! You just found out that you are a finalist for a huge account. It’s an exciting time…it’s a scary time. After all, the one who is most effective at presenting their solution will win the business. Will your presentation skills lead you to victory?   Lorraine Howell has spent more ... read more



Wednesday, October 20, 2010, at 4:00pm Eastern Time
Learn to master the virtual stage in a webinar environment
Topic(s): Business Communication
Presented By: Roger Courville
The economy has brought about recognition of the benefits of virtual training. Yet, this medium requires a change in your presentation delivery to effectively reach your virtual audience. If you fail to deliver a fantastic experience on a virtual stage, you risk losing potential consulting, training, and in-person speaking opportunities. Roger ... read more



Thursday, October 21, 2010, at 1:00pm Eastern Time
Align Your Firm’s Service Delivery With The Desires of Your Clients
Topic(s): Customer Service, Leadership/Management, Small Business
Presented By: Susan Hoekstra
According to the American Society of Quality, 68% of clients leave because of an attitude of indifference from a company employee. Excellent customer service doesn't happen by accident. It is designed, planned, and scripted to account for every aspect of the customer service experience. Most services firms cross their fingers ... read more



Friday, October 22, 2010, at 1:00pm Eastern Time
How to Build Your Reputation and Generate Revenue Using Articles
Topic(s): Business Coaching, Publishing, Small Business
Presented By: Ken Lizotte
The first thing clients do when looking for a consultant or researching your business is to check Google. One of the easiest ways to dominate search engine results is article marketing. Done correctly, articles help prove your expertise and generate leads. Incorrectly, article marketing becomes a drain on your time ... read more



Friday, October 22, 2010, at 2:30pm Eastern Time
Topic(s): Sales
Presented By: Andrea Sittig-Rolf
Tom Ziglar says, “If you could set a higher number of better and more qualified appointments, would it help your sales career? If you answered yes, then The Seven Keys to Effective Business-to-Business Appointments Setting is just for you.” This webinar offers a unique compilation of tactical appointment setting techniques ... read more



Tuesday, October 26, 2010, at 1:00pm Eastern Time
Learn how to evaluate your company to determine if there is a business case for Lean Six Sigma
Topic(s): Leadership/Management, Operations, Small Business
Presented By: Gary Gack
"Only Fortune 1000 companies can afford Lean Six Sigma or benefit from it…" This is the belief of many small and mid-sized business leaders, but it is a page right out of Greek Mythology. It's not true! Companies of varying size can economically implement Lean Six Sigma and receive all ... read more



Wednesday, October 27, 2010, at 2:30pm Eastern Time
Improve Salesforce Effectiveness by Understanding Human Behavior
Topic(s): Business Communication, Sales
Presented By: Judith Wentzel
"Lost again! I really thought I understood my prospect and their needs. I’m baffled!" As a sales professional, nothing is more frustrating than losing…especially when you thought you were well-positioned to win. You thought you read the prospect correctly and developed a tight bond…but were wrong! How do you change ... read more



Thursday, October 28, 2010, at 2:30pm Eastern Time
The new omega approach to eliminating stalls
Topic(s): Sales
Presented By: Harlan Goerger
"Why is it that salespeople hear an objection and they turn tail, only to have the competition come in and win the business!" With today's cost of making sales calls, few can afford a passive sales approach and allow resistance to stall the sale. Yet, everyday salespeople either argue or ... read more



Friday, October 29, 2010, at 2:30pm Eastern Time
Learn the techniques that help you zero-in on the relationships that drive sales
Topic(s): Business Communication, Networking, Sales
Presented By: Jerry Acuff
While social networking is getting all of the press today, in-person networking is still the most powerful way to build strong business relationships…if you know how. It's easy to collect business cards or shake hands at a networking event, but it's much more challenging to move from a brief introduction ... read more



Wednesday, November 3, 2010, at 2:30pm Eastern Time
Learn how to become a better investor...what to do and what to avoid
Topic(s): Investing
Presented By: Scott Barclay
Not everyone needs financial advice from a stock broker or financial advisor to protect and grow their wealth. There are many ways to handle your investments. The key is to determine the right approach for you. Former stockbroker, Scott Barclay knows the secrets to smart investing. Scott’s advice comes without bias ... read more



Friday, November 5, 2010, at 4:00pm Eastern Time
Learn the keys to identifying sales management candidates from within your sales team
Topic(s): Human Resources, Leadership/Management, Sales Management
Presented By: Sherri Thomas
"She's our top sales person … she would make a great sales manager." Oh, if only this were true! The traits that make a great sales person are not the same ones that make an effective sales manager. Promote the wrong rep and you not only damage the team, but ... read more



Tuesday, November 9, 2010, at 11:30am Eastern Time
Topic(s): Sales
Presented By: Andy Miller
When you look back at your monthly sales results, did you spend more time making friends… or generating revenue? If you invest the same amount of time with every prospect it results in a full pipeline, but with few or no sales. The key to sales success is being able ... read more



Tuesday, November 9, 2010, at 1:00pm Eastern Time
Learn how to leverage employee engagement to build goodwill, productivity, and profits
Topic(s): Human Resources, Leadership/Management, Productivity
Presented By: Hillary Feder
According to Gallup, over $350 billion is lost due to employees not being engaged with their employer. When employees aren't engaged, they underperform, become disenchanted, and ultimately, leave their employer. At a time when your company is running lean and mean, you need everyone on your team to be performing ... read more



Thursday, November 11, 2010, at 1:00pm Eastern Time
Learn how to align your selling approach with the desires of your prospects to drive revenue
Topic(s): Information Technology, Sales
Presented By: Randall Munson
"This technology is HOT, but my sales people still aren't meeting quota…" Sure, the technology is hot, but the sales people are delivering a cold message. Attempting to dazzle prospects with technology fails to engage today's buyers…they want a solution to a problem. To hit the revenue targets, sales people ... read more



Friday, November 12, 2010, at 1:00pm Eastern Time
Topic(s): Sales
Presented By: Alan Rigg
Closing is certainly an important sales activity, as the time, effort, and resources invested in managing sales cycles are wasted if orders are not secured. However, the real secret to closing sales is doing a great job at the FRONT end of the sales cycle. In other words, it is ... read more



Friday, November 12, 2010, at 2:30pm Eastern Time
What Every Potential Author Should Know Before Writing a Single Word
Topic(s): Business Coaching, Publishing, Small Business
Presented By: Ken Lizotte
  As any published author will tell you, writing a book will help grow your business. But writing a book can consume massive amounts of time, cost a lot of money, and distract you from the business of serving your clients. Before jumping on the book-writing bandwagon, discover the questions to ... read more



Tuesday, November 16, 2010, at 1:00pm Eastern Time
Learn the skills your team needs to make your trade show a success
Topic(s): Leadership/Management, Marketing, Trade Shows
Presented By: Barry Siskind
There is no such thing as a naturally born trade show boother. It takes skills, dedication and a commitment to understand the process. All exhibit staff move through four distinct stages of growth until they achieve spectacular results. Barry Siskind, author of the best-seller Powerful Exhibit Marketing, international speaker and Fortune ... read more



Tuesday, November 16, 2010, at 2:30pm Eastern Time
What You Need to Know to Guarantee Project Success
Topic(s): Leadership/Management, Small Business
Presented By: Gary Gack
“Why do our IT projects keep running over budget?” With your bottom-line being squeezed by the economy, you can’t afford to have your software development projects run over budget, miss delivery dates, or fail altogether. The good news is that you can avoid these deadly pitfalls – if you know ... read more



Tuesday, November 16, 2010, at 4:00pm Eastern Time
Topic(s): Sales
Presented By: Lorraine Howell
How do you stand out in the crowd in a competitive environment? Your prospects are getting inundated by confusing marketing messages making it difficult to sound unique. The sales people and entrepreneurs that get in the door are the ones that can quickly and powerfully communicate their value. Your 30-second ... read more



Wednesday, November 17, 2010, at 2:30pm Eastern Time
Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization
Topic(s): Customer Service, Leadership/Management, Small Business
Presented By: Susan Hoekstra
When service is blasé, price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing clients and attract new ones. ... read more



Thursday, November 18, 2010, at 2:30pm Eastern Time
Learn what to do before you press “Send”
Topic(s): Business Communication
Presented By: Julie Miller
American businesses sent 1.4 trillion e-mails last year, and the vast majority were short missives hastily typed and fired off without much thought. You’re addicted to its speed, but have you mastered the correct use of the tool? A poorly written e-mail can damage relationships, ruin a sales opportunity, and ... read more



Thursday, November 18, 2010, at 4:00pm Eastern Time
Create a solution language to move the sale to close
Topic(s): Business Communication, Marketing, Sales
Presented By: Harlan Goerger
"I don't get it… the salespeople have the product knowledge, but still they are not hitting the sales targets! What's missing?" They may have product knowledge, but are they leveraging it correctly? Customers say they want solutions, but are your salespeople simply dumping product knowledge on them instead. This causes ... read more



Friday, November 19, 2010, at 2:30pm Eastern Time
Topic(s): Marketing, Sales, Small Business
Presented By: Andrea Sittig-Rolf
What if you could cut your prospecting time in half? How about never having to prospect for business again because you’ve developed a network of Ambassadors to seek and find business for you? The Ambassador relationship is the ultimate relationship in sales. Also known as champions or advocates, Ambassadors see ... read more



Thursday, December 2, 2010, at 2:30pm Eastern Time
Strategies for Developing a Consistent, Memorable Impression
Topic(s): Customer Service, Finance, Marketing
Presented By: John Comer
Over 80% of surveyed clients said they were dissatisfied with their financial advisor. That's pretty scary if that includes your client base. You certainly can blame the economy for some of your client’s frustration … but are you responsible too? How you define the client experience affects, not only retention, ... read more



Wednesday, December 8, 2010, at 1:00pm Eastern Time
Resolve the sales compensation conundrum
Topic(s): Leadership/Management, Sales Management
Presented By: Alan Rigg
Developing a sales compensation plan can be a pretty intimidating undertaking. What are the most critical decisions you need to make? What compensation plan structure will motivate your salespeople to achieve the targets you set for them…without producing unintended consequences? Sales performance expert, Alan Rigg has helped hundreds of organizations develop ... read more



Thursday, December 9, 2010, at 2:30pm Eastern Time
Techniques Designed To Delight Your Clients For Retention and Growth
Topic(s): Customer Service, Leadership/Management, Sales Management
Presented By: Susan Hoekstra
Customers are more demanding than ever … and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and ... read more



Tuesday, December 14, 2010, at 1:00pm Eastern Time
Promotional products are not just trinkets and trash
Topic(s): Marketing, Trade Shows
Presented By: Barry Siskind
We’ve all seen trade show displays that look like retail counters filled with items that have nothing to do with the exhibiting company. We've also left shows with bags full of free stuff; pens, memory sticks, hand sanitizers, luggage tags and so on... with no recollection of the exhibitor who ... read more



Tuesday, December 14, 2010, at 2:30pm Eastern Time
Learn the Critical Steps to Lead a Successful Project
Topic(s): Leadership/Management
Presented By: Gary Gack
You've been asked to be the lead on a critical project for your company … and your team is relying on you for leadership and guidance. While you know the subject matter like the back of your hand, you don't feel as bullish about being the lead for the project. ... read more



Wednesday, December 15, 2010, at 4:00pm Eastern Time
Powerful Strategies to Engage Your Audience
Topic(s): Sales
Presented By: Lorraine Howell
Great news! You just found out that you are a finalist for a huge account. It’s an exciting time…it’s a scary time. After all, the one who is most effective at presenting their solution will win the business. Will your presentation skills lead you to victory?   Lorraine Howell has spent more ... read more



Thursday, December 16, 2010, at 2:30pm Eastern Time
Creative and forward thinking to grow sales
Topic(s): Sales
Presented By: Harlan Goerger
"What is it with the competitor; they keep blind-siding us with new strategies that take our business away!" Customers want solutions that address today and tomorrow's challenges. Your sales team has solutions, but are they matching up the right solutions to the real needs? An innovative sales team will drive ... read more



Friday, December 17, 2010, at 2:30pm Eastern Time
Innovative Techniques to Get Your Foot in the Door with Any Prospect
Topic(s): Sales
Presented By: Andrea Sittig-Rolf
If there is one thing you could improve regarding your role as a sales professional, what would it be? Find more opportunities? Close more deals? Make more money? I would estimate that what you care about most is closing the sale. Funny thing is that the very first phase of ... read more