Featuring: Susan Hoekstra

BEW and Dr. Drew Present
Hosted On: 07/12/2009

Susan Hoekstra, the Customer Service Specialist, teaches you how to change culture and create the ultimate customer experience.


Listen To The Show


February 9, 2010
Discover the reasons to invest now and how to increase the size of your portfolio


February 1, 2010
Jim Stewart illustrates 4 tactical methods that organizations and managers can use to gain higher profitability.
January 24, 2010
Selling is more than process, it is presentation. If you have ever lost a sale perhaps it was not what was said, but how. Learn from Master Presenter and Sales Coach Patricia Fripp the art and technique of persuasive presentation.
January 17, 2010
Dr. Drew interviews trade show expert Barry Siskind who illustrates how to obtain a better return on sales investment with every trade show. Your next order might be the next person in line!
January 10, 2010
Using powerful techniques and interactive questions, Andrea Sittig- Rolf immediately assists listeners to remove selling obstacles and close more business.
January 3, 2010
Dr. Drew interviews Harlan Goerger who illustrates how to eliminate debt and grow more financially free, now!
December 20, 2009
Dr. Drew and Ken Lizotte show you with actionable items how to become an immediate expert in your field and make money while doing so!
December 6, 2009
Dr. Drew and guest Cathy Liska discover the secrets to handling, motivating and empowering the most difficult employee.
November 29, 2009
Dr. Drew interviews Marilyn August about five things that assist individuals to reach wealth and happiness.
November 22, 2009
Philip shares his passion and insights on how credit departments can assist with sales and marketing.
November 15, 2009
Dave Kurlan offers terrific tools and insights into better sales management and sales productivity.
November 8, 2009
America's fitness expert shows you how to move and get fit in less time and without excuses.
November 1, 2009
Productivity Expert Alison Kero offers actionable tips to get you through the most difficult days.
October 25, 2009
Save time, money and end stress by gaining powerful insights from Paul the Productivity Expert.
October 18, 2009
If you seek methods to increase selling effectiveness then you must listen to Tony Cole a leader in sales productivity.
September 20, 2009
Join Collete Releford as she discusses the value and importance of processes in your organization.
September 7, 2009
Walter Hoff offers great perspectives on leadership in a turbulent economy.
August 30, 2009
Kim Butler teaches Prosperity Economics and helps implement strategies that get multiple value from your dollar.
August 2, 2009
Raj Gavurla helps you find your personal leadership and self esteeem qualities. Make the time for this one of a kind interview!
July 20, 2009
Dr. Drew interviews Julie Miller an engaging writing expert. Julie shares her techniques and experiences to make you more articulate and a better communicator.
July 12, 2009
Susan Hoekstra, the Customer Service Specialist, teaches you how to change culture and create the ultimate customer experience.
June 29, 2009
Harlan Goerger shares over 30 years of experience in developing high class sales experts.
June 22, 2009
Tom Marquart shares strategies and insights for operating a profitable business in turbulent times.
June 15, 2009
Gain valuable insight into creating high levels of customer experience.
June 8, 2009
Leadership expert Billy Arcement shares his vision and values for this important topic.
June 2, 2009
Janet is an internationally recognized expert on profitability.
May 18, 2009
Dr. Drew interviews Wade Slome a financial expert who discusses financial strategies during difficult economic times.