Customer-Centered Selling: Are You Selling What Your Customers are Buying?
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Contrary to what we might like to think, our prospects don’t lie awake at night thinking about us and our products – even after the best product presentations. They are concerned with one thing, and one thing only – how they can best solve their problems or achieve their objectives. They are not buying what your offering is. They're buying what is does for them. If you're finding yourself time and time again losing deals you thought you should have won, you may be inadvertently be missing the mark by failing to align what you sell with what your prospect needs. The result: you’re needlessly losing sales, and inexcusably costing yourself – and your employer - money.
 
This interactive and engaging webinar will give you a new framework for selling – one that will help you become more successful at closing business by refocusing your efforts away from your product or service, and towards solving customer problems. By doing so, you’ll be perceived not as a salesperson out to make a sale, but as a consultant and trusted advisor your prospects will want to do business with now, and into the future.
 
Specific take-aways include:
 
  • How a customer-centered approach differs from a traditional product centered one, and how using one makes you more successful
  • How to implement a customer-centered sales approach
  • Specific kinds of questions to ask to uncover your customer’s hot buttons
  • Why using benefits instead of features stimulates interest and desire in customers (and how to do so)
  • How to tailor a solution to that customer’s situation so as to lock out the competition

Learn a new approach to selling while developing new skills by participating in “Customer-Centered Selling: Are You Selling What Your Customers are Buying?” Register now!

Suggested Attendees: All sales people, sales managers, small business owners, and entrepreneurs

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Date & Time:
Wednesday, November 05, 2008
11:30 AM — 12:30 PM
EASTERN TIME
 
Registration Fee:
$99 USD
Per Connection