I appreciated the Ethical Persuasion approach and the documented research presented in the Leadership Strategies Program. This gives me insight into how to communicate and persuade an individual or group. Definitely any mid and upper management person could benefit!
-- Scott Handy, CEO Cass County Electric Coop

We were looking for something to challenge us and give us an edge in introducing our new Sunbutter products. Harlan's program gave us more than we expected. We now not only look at our selling process differently but our marketing as well.
-- Dan Hofland, VP Red River Commodities

Being made aware of how powerful the questioning methods can be.Harlan has a broad base of reference when it comes to sales which helps him to make things relative to our situation.
-- Jan Blake, Account Rep United Sugars

The concepts and ideas attained during this training continues to be invaluable. Such tools as the Mastering of Questions and obtaining a clear picture of our customer's real needs have enabled StrataCom to build profound relationships with our current customers and future customers.The entire StrataCom team highly recommends this program to any company considering a fresh approach to their sales process. The interaction, samples and coaching made the new ideas come to life for us!
-- Steve Jones, President

Gaining the ability to answer objections from customers. This training helped me to save time, improve productivity and increase sales.
-- Steve Gease, Sales, Stenerson Lumber